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Business Communication Skills

Business Communication Skills

Introduction

The communication processes and procedures of an entity play a key role in determining efficiency and effectiveness of the organization. Most often, secretaries are entrusted to handle some aspects of communication such as drafting of letters, memos, speeches, and minutes, among others. This important schedule therefore has to be handled by persons that have an appreciable knowledge of the entire communication process. This course is therefore structured to equip participants with the basic tools and techniques in handling the communication process and the channels specific to the Corporate institution.

Objectives

By the end of the Course participants will be able to:

  • Appreciate their confidence levels and also build their communication capabilities
  • Understand, utilize and improve on their work ethic by appreciating the Administration Principles and Instructions
  • Relate well with colleagues, subordinates and superiors
  • Manage time and stress effectively as important indicators to a healthy life.

Who Should Attend

  • Admin Managers
  • Operations Managers
  • Executive Assistants
  • People in Management positions
  • Business Development Managers
  • Heads of Department
  • Project Team Leaders
  • Senior Secretaries and Office Managers

Register Now to Enroll

 

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