Introduction
The overall purpose of performance management in any organization is to ensure that all its sub systems are working together as one unit to achieve the desired corporate targets/goals. Coaching and mentoring are both “helping” activities, employed either as distinct interventions or together as part of a package of providing learning and development for employees at all levels. They enable individuals and the organization to achieve their full potential.
This course examines how coaching and mentoring works in order to equip participants with the requisite skills for effective coaching and mentoring at the work place. Also, this course looks at performance management from both an organizational perspective and an individual perspective.
Objectives
By the end of the Course participants will be able to:
- Explain the relevance of Performance Management in any corporate organization.
- State the roles and responsibilities of a supervisor.
- Explain how motivation enhances organizational performance.
- Explain the need for coaching and mentoring in the organization.
- Describe how to coach and mentor.
- Demonstrate the use of active listening technique in mentoring and coaching.
- List the differences between coaching and mentoring.
- Outline some guiding principles in coaching and mentoring.
- Effective methods in coaching and mentoring
Who Should Attend
- SME operators and individual Entrepreneurs
- Admin Managers
- Operations Managers
- Executive Assistants
- People in Management positions
- Business Development Managers
- Heads of Department
- Project Team Leaders
- Senior Secretaries and Office Managers